Returns & Refunds Policy

Returns & Refunds Policy

Last Updated: 11/11/2025

Effective for: TIPSY Beverages, Inc. — gettipsy.com

At TIPSY, we want every experience with our zero-proof beverages to make your day better. If it doesn’t, we’ll make it right.

100-Day Happiness Guarantee

If you’re not completely happy with your purchase, we offer a 100-day money-back guarantee from the date of your order — no questions asked.

To start a return or refund, email us at hey@gettipsy.com with:

  • Your order number, and

  • A brief note on what didn’t work out.

We’ll respond within 2–3 business days and walk you through the process.

Refund Eligibility

  • Refunds apply to both one-time purchases and subscription orders.

  • Refunds are available even if the product is opened or partially used.

  • We may limit refunds in cases of suspected abuse, fraud, or excessive return activity.

Subscription Orders

If you have an active subscription, you may cancel anytime after the first 7 days following your initial order.

Cancellations made before your next billing date will prevent additional charges.

How Refunds Are Issued

Refunds will be processed to your original payment method within 5–10 business days after approval.

Please note that your bank or payment provider may require additional time to post the credit.

Exchanges

We don’t currently offer product exchanges.

If you’d like a different flavor or item, simply place a new order.

Damaged or Defective Items

If your order arrives damaged or incorrect, contact hey@gettipsy.com within 7 days of delivery.

We’ll replace or refund your purchase right away.

Shipping Costs

  • Shipping fees (if any) are non-refundable unless the return is due to our error or a damaged item.

  • You don’t need to return empty cans or used product unless specifically requested by our team.

Returns from Promotions

Items purchased with promotional discounts or bundles remain eligible for refunds under our 100-day guarantee, but refunds will reflect the discounted price actually paid.

Questions?

We’re here to help.

Email us anytime at hey@gettipsy.com and our team will take care of it.